#UKvUSA What Should Printing Companies Sell?

In round one of my blogging duel with Matthew Parker… it’s fair to say #UKvUSA Whose Responsibility Is It To Educate Print Buyers? was won by TEAM USA!  Going into round two I am equally as focused for the win, but with an opponent like Matthew representing the UK, it could easily swing his way this time – and every […]

Full Comparative Study Results For Women in Graphic Communication Are In!

In November of 2011 I set off on a mission to help Dr. Twyla J. Cummings, Senior Associate Dean and Professor, Graduate Executive Board Advisor, College of Imaging Arts and Sciences at Rochester Institute of Technology round up some participation in a study aimed at determining how women are positioned in our industry today, compared to […]

Tips For Shipping Materials To International Markets

by Marc Zazeela Marc Zazeela is a 20-year veteran of international mailing and shipping. He says, “My customers are my friends. They bring issues to me that challenge my imagination and my company’s capabilities. Together, we can discover a unique and creative approach to international logistics.” You can find him on Twitter at @MZazeela or on LinkedIn. So, […]

Keen Systems Announces Future Print Conference 2014

July 7, 2014, San Mateo, Calif. — Keen Systems, Inc., known for its award-winning web-to-print solution, has officially announced the Future Print Conference 2014, to occur September 5, 2014 at the Grand Hyatt San Francisco. The conference brings together innovative leaders from print, online marketing, and social media to talk about where marketing is headed […]

1/1 Interview With Trish Witkowski, Chief Folding Fanatic At FoldFactory.com

Trish Witkowski is one of those people who can command a room, or a video frame, simply by stepping into it. She is authentic, informative, and always printspirational! Her legendary Fold of The Week videos have given her well-deserved print industry celebrity status, and she is the only person I know that could make a barrel […]

A Super Idea To Save The Reputation Of Print And Paper

For many years the industry has provided a wealth of research, information and resources to address the perception surrounding the sustainability of print and paper. And while these organizations have done an amazing job educating us and helping us have intelligent conversations on the topic, for the most part we have collectively fallen short reaching […]

Customer Service vs. Customer Experience

by Chris Echevarria Much to my chagrin, “due to technical difficulties”, I was unable to attend the PrintMediaCentr #printchat last month “Creating and Managing Customer Experiences.” Deborah sent me the link to the replay, and after looking over some of the conversation I saw that there are folks out of there that still wonder about the […]

ASK ROCK: How Can I Convince My Father To Retire From The Family Business?

Dear Rock, I’m in a tough spot. My father has been running our printing company for over 40 years. He’s done an incredible job building the business, but he’s in his upper seventies and retirement is inevitable. Dad doesn’t want to talk about it at all – and he’s not doing much to make sure […]

What Are The Keys To Your Performance? Part 2

by Kate Gansneder We’re going to jump right in to this one – if you’re a little lost, I recommend starting here. (<–last months blog on PMC) Now that I’ve identified what KPIs are, and the basics, we’re going to break it down a bit more so you understand what I’m tracking as a print […]

Photoshop CC update improves font search and integration

Even though Adobe rolled out new Photoshop features in January of this year, Photoshop CC (Creative Cloud) 2014 just added new updates on several new features, including more flexibility with fonts. Many of our PMC readers are beta testers and may have seen and used these features already, but now they’re now official for your customers […]

A Few Quick Tips For Choosing The Best Paper For Your Printing

At the end of the day, all of the meticulous file creation and prepress preparation we undergo during a project wont matter unless you have factored in BOTH the press, and the paper you are printing on. The presses are a much bigger and technical story, so let’s talk about the paper! Without a doubt, paper is part […]