3 Ways to Keep Your Current Customers from Your Competitors

best practices for customer retention

As your Intergalactic Ambassador to The Printerverse my vantage point is unique. I am a connection point and information hub for more than 200,000 global industry members across all my communication channels. I am also on the receiving end of a myriad of daily requests for help and information from around the world. With this […]

How To Remain Relevant By Embracing Change

How To Remain Relevant By Embracing Change

I wasn’t going to do it. I wasn’t going to write about lessons learned a year into our shared COVID-19 experience. But the more I thought about it, the more I realized that the pandemic is a continuation of the constant change we experience. Technology increases the rate of change in society as well as […]

The Shocking Power of Surprise

The Shocking Power of Surprise

Can you think of a time when you were so surprised that you literally fell off your chair, or spit out your coffee, or (insert terrible cliché about being shocked here)? Well, it turns out that being surprised can often leave a big impression. In fact, those moments in which you were caught off guard […]

Print Samples: 19 Crimes Taught Us AR with Story

How did 19 Crimes use Augmented Reality

When you have really great Australian wine to bring to market you face some challenges. Australian vineyards produce a pantheon of fabulous wines. To get noticed in the market you need a great story, and that is where the combination of great wine, an Augmented Reality platform, and some amazing storytelling came together, and 19 […]

Using Content Marketing to Drive Print Buyers to Your Business

Using Content Marketing to Drive Print Buyers to Your Business

Google “what is content marketing” and you’ll get bewildered by a dozen definitions. Some say that content marketing is really anything you publish on your website, blog, or social media. Nope: too broad. Here’s my definition: Good content marketing is what your company shares that is relevant, useful, or inspirational to your current or future customers. […]

The Rewards of Collecting Community ‘Vig’

cashing in on community relationships

If you have watched as many movies and TV series as I have since March of last year, ‘vig’ may be a term you are familiar with. Vig … is slang for vigorish. Vig is the juice, the squeeze, the charge that a businessperson gets for helping broker a transaction or attached as interest on […]

Say YES to Customer Lists from Colleagues Who Are Closing Their Doors

working with client lists for new business

When the magazine I ran for 22 years closed its doors, the owners offered me all the business data and customer lists for free. They were not going to do anything with it, and everything would be purged by the end of the tax year.  So I said yes. Saying yes not only gave me […]

The Sales Overwhelm and How Ted Lasso Helped Me Solve It

ted lasso and sales

If you are tired of hearing me take some liberal leaps and tie TV shows, Broadway musicals, and movies into lessons about sales and printing, perhaps you had better give this blog post a pass. Because I am about to regale you with my obsession with TED LASSO. I seriously was blown away by this […]

Print Samples: Menus Make a Difference!

print samples of menus for restaurants

One of the early segments of PrintSampleTV featured an important marriage of content and paper embodied in a restaurant menus. Full disclosure! Our family owns three restaurants and because we are also in the print industry, we wanted to balance our needs with what might be new and interesting. When we create the segment called […]

2021 CMYK MANIFESTO: REFLECT, RELEASE, RECOVER and REBOUND

Greetings Citizens of the Printerverse and welcome to a New Year! It is a new year, right? The calendar has changed but, in many ways, it feels like 2020 is still lingering. This annual post has traditionally focused on what is in front of us, but honestly, there is still a lot of uncertainty to […]

My 2021 Resolution: To Help More Printers Get More Customers!

how can I get more customers through digital marketing?

My name is ​David Murphy​ and I love to help printers bring value to new customers. In fact, it’s been my passion for over three decades (and I’m still young!) When I was in high school in the ‘80s, my friends worked in restaurants and mall stores. Those jobs were just not for me. So […]

Print Samples! Let’s Get Started!

videos showing print and marketing samples

Over the decades I’ve developed a love affair with print samples. It started back in high school when I worked in a print shop that had been in business since the 1700s. We ran a web press in house, though the newspapers were done over at Princeton Packet. Promotional printing and inserts were done in-house […]