Simply the Best – Sales Lessons from “Schitt’s Creek”

sales lessons from Schitt's Creek

Not only am I a TV junkie, but I like to fancy myself a trendsetter (kinda). And so, I am proud to say that I have been watching Schitt’s Creek since it premiered on the POP TV network back in January of 2015. If you have never seen it and you like comedies, I would […]

Try a ‘Hail Mary’ Play for a Happy Holiday Sales Season

take risks to win big with customers and sales

Huddle up Printerverse! We have been inching our way down 2020 to the goal post and the end is in sight. All of our pivoting and re-planning and prospecting has gotten us here. Good job! Now, we can kick and take our chances to score a few immediate sales before time runs out, or we […]

Five of the Best Ways to Be a TERRIBLE BOSS and Tank Sales

how to succeed with a bad boss

We’ve all probably had one or more. Some of us have probably even been one at one or more points in our careers. You might even have one or be one right now…  A TERRIBLE BOSS. But if you’ve never had one, or been one, and you have put it on your bucket list for […]

The Five Zoom Archetypes Get a Treatment Plan For Sales

For the last two months, I have been doing a riff on the fact that many of us are living on ZOOM calls these days. After three months I can tell you that I myself am all Zoomed out, and yet I keep on showing up for them, because not only I am I committed […]

Get Informed on Informed Delivery and Other Direct Mail Enhancing Opportunities

what is informed delivery from the USPS

Take a deeper dive into Informed Delivery and other direct mail enhancing opportunities that are available, and profitable! Topics covered: • How Informed Delivery works (the nuts and bolts) • Successful actions when launching direct mail with Informed Delivery • Leveraging Informed Delivery for increased campaign engagement • Postage Promotions for Informed Delivery • Do […]

Baby How You Feelin’? Is it Good as Hell?

It’s a new year. And I love New Year for the opportunities it presents. Renewal. Focus. Setting Goals. Deciding what needs to change and then planning for how to manifest it. You need look no further than a gym in these first few weeks to see that nearly everyone seeks to improve in some way. […]

Helping Customers Improve Their Game and Other Advice from the Trenches

Remember the 1988 romantic comedy Bull Durham? Every season baseball groupie Annie Savoy adopts a single-A league player from the Durham Bulls as her project, to improve, using her own homegrown rules. Like Annie, every year I, too, take on a project (just the business part, NOT the romantic side!). It’s a passion project that […]

Your Customers Just Aren’t That Into You

your customers just aren't that into you

You are good at what we do. You’ve done it for a long time. You’re experts in it.  And you can talk about it all day long.  But guess what?  Your customers just don’t care.  Sure, they want you to be successful, mostly because they need your services and they want you to stick around. […]

Print Industry Education: Whose Job is it Anyway?

I just flew back from Chicago and the last ever Print show (sigh) and boy are my arms tired.  That’s a Dad joke for those who don’t know. I spend a good lot of my time creating new and hopefully valuable content for the print industry as it relates to sales and marketing. I see […]

Five Life (and Sales) Lessons From My Third, Half-Marathon

Well, friends, I did it again. Back in 2015, shortly after I moved to Connecticut from Chicago, I trained for and ran my first half marathon at the age of 45. Then the next year I ran another. Earlier this year, I decided that the months leading up to those races were great for me […]

Profitable Print Relationships with Print Champion Matthew Parker

This PMC podcast travels over to my side of the pond to hear from Matthew Parker, print consultant and founder of the website profitableprintrelationships.com. Matthew was a print buyer himself for 20 years, working for a variety of organisations before striking out on his own on the consultancy side. Now, he uses his inside knowledge […]