How to Send Cold Emails Without Being Clueless

Over the years I have designed very successful cold email campaigns that converted in the double digits. I’m not against them. However, when we think of cold emails, we are more likely think of this poor example: “Do you have any printing we can bid on? We have very good prices. We do brochures, business […]

Print is Perfect for the Off-The-Grid Demographic

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Believe it or not, there are people in the U.S. and the world who don’t have regular or continuous access to the internet. In these places, the people have a much closer relationship to print, printed media and mail. These folks interact with print in the way we did 20 or 30 years ago. I’m […]

Three Things You MUST Do After a Trade Show

  Whether you attend one trade show a year or ride the wave of many print-related events, there are three things you must do after a trade show to maximize the experience. I’m going to give you three tips for every section. One for beginners (aka the Knowledge Commoner), one for intermediate (aka Show Pro), […]

An Important Message from Realtors to Printers: Location, Location, Location

Google loves to reward local businesses. And, Google wants to deliver accurate local results to those doing online searches. For that reason, printing businesses should take advantage of an easy and effective way to be found online: LOCATION, LOCATION, LOCATION!  Location marketing shows local customers you are interested in them!  Yet so many printers do […]

7 Ways to Score Higher on the Customer Leaderboard

When your customers rank you on their supplier scorecard, do you know how you are rated and what data is being used? In my experience, many printers don’t know the answer — nor do they use any kind of customer feedback process to make improvements. Without a clear process, you can be in jeopardy of losing […]

What to Do When the Sales Prospect Goes Dark

Printing company salespeople ask me about a common situation these days: GHOSTING. “What should we do if the sales prospect stops talking to us after we deliver the quote?” Ah, the prospect who “goes dark.” Also known as “ghosting,” going dark is when someone ends a relationship by suddenly and inexplicably cutting off all communication. The […]

To Get Ahead in Print, Choose Wisely and Surround Yourself with Excellence

Motivational speaker Jim Rohn is quoted as saying we are the average of the five people we spend the most time with. Whether you are advancing your printing career or running your own business, you MUST aim high to get ahead. Start by surrounding yourself with excellent people. Choose knowledgeable and good hearted people with […]

12 Tips and Tools For Becoming a Successful and Prepared Print Professional

We increase our odds of being successful when we’re prepared. The right tools make a difference when you are a recent graduate or starting on your professional career path in the printing industry In fact, you can open doors by being the one who is ready to go when opportunities arise. Preparation pays off!  Here […]

Do You Smell What I Smell? Clean Up Stinky Data, Stat!

If you are using your customer’s stinky old data and mail lists for email or print-to-mail campaigns… PLEASE DON’T! As printers and marketers, we have to set the bar high when working on customer campaigns, and that means using proper data hygiene methods. If your customer’s data doesn’t pass the sniff test, take the steps […]

It’s Your DUTY to Make Print AMAZING

Can we please up our game? I yearn to see AMAZING print, but there are days when all I see is CRAPPY print. You see, I volunteer in the high school college and career center. When it’s slow, I file college brochures and viewbooks. New brochures flow into the center daily, and the annual view books […]

PG Turns the Tide With a Flood of Print and TV ads

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How Procter and Gamble turned around the negative publicity surrounding Tide Pods with a well-choreographed Super Bowl advertising campaign using print, television and direct mail. The internet memes were spilling over into Mom-land, which means my mom, who doesn’t even know what a meme is, knew about Tide Pods. “This is no joking matter,” my […]

Print and All That’s Good and Decent

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Have you noticed that print has become one of the good guys? We’re not selling our data to the bad guys. We’re not setting up algorithms that only benefit our paying customers. We’re not slowing down access to those who can’t afford to get on the information superhighway. Print is good and decent. It’s fascinating […]