By 2014, social networking services will replace email as the primary v ehicle for interpersonal communications for 20% of business users, says Gartner.
Standardisation, interoperability and growing competition from email servers and services are accelerating the commoditisation of wireless email, according to Gartner, Inc. Vendors are responding by pursuing differentiation in the areas of collaboration, applications and the cloud.
Gartner predicts that worldwide wireless email users will reach one billion by the end of 2014. Worldwide business wireless email accounts were estimated at more than 80m in early 2010, including large, midsize and small organisations, as well as individual professionals — corresponding to about 60m active users.
“Productivity gains with wireless email are driving adoption beyond executives,” said Monica Basso, research vice president at Gartner. “In 2010, enterprise wireless email is still a priority for organisations, whose mobile workforces are up to 40% of the total employee base. Most midsize and large organisations in North America and Europe have deployed enterprise wireless email already, but on average, for less than 5% of the workforce.”
Wireless email makes an individual’s email account accessible and usable via mobile networks on mobile devices, within a local client application or through a web browser, through a software gateway connected to (or part of) the email server.
See full article at: Worldwide Wireless E-Mail Users to Reach 1 Billion by Year-End 2014.
